All UK-based THG employees can access free, confidential medical advice from our in-house GP, and they can also arrange private consultations with our expert physiotherapist for guidance and support with any muscular-skeletal issues.  

In addition, more than 150 THG employees across the business are trained as Mental Health First-Aiders, on hand to provide support and guidance to colleagues experiencing mental health issues.

As part of their training, Mental Health First-Aiders learn how to spot the early signs and symptoms of common workplace mental health illnesses, offering advice or signposting colleagues to the appropriate support, both in and outside of the workplace.  

All of our UK staff members are also supported by the Retail Trust, a charity for people working in retail, offering a range of wellbeing resources, ranging from mental and physical health, to relationship support and financial advice.  

Globally, all THG employees can access round-the-clock mental health support through SilverCloud, an award-winning supplier of digital mental health and emotional wellbeing solutions. SilverCloud offers a range of online modules to help manage issues such as stress, resilience, sleep, financial worries, mindfulness and body image. The platform aims to help people learn how to think differently and feel better using proven clinical methods, such as cognitive behavioural therapy (CBT).